Refunds

We hope you will be pleased with your purchase. However, should you wish to return anything bought from us, we will be happy to give a refund on a product provided it is in fully resalable condition. Returns should be made within 14 days and in original, sealed, tamper-free packaging. Return postage costs will not be refunded unless the items are deemed faulty or damaged, or you have received the wrong item.

Should your product arrive damaged, please inform us immediately and provide photographs showing the apparent damage.

When sending the item back to us, please include a copy of your order in the parcel. On safe receipt a refund for the item will be made. Return postage costs are not refunded unless you received an incorrect item, it is damaged or defective.

If we find that the product has not been returned to us in fully resalable condition, or is used or tampered with, we reserve the right to refuse a refund on the item, or deduct up to 50% of the original selling price from the refund amount as a re-stocking fee.

Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service to return products.